RANKED HIGHEST BY J.D. POWER (2 YEARS IN A ROW)
Kia has ranked highest in the J.D. Power 2017 U.S. Initial Quality StudySM (IQS) once again, having been the first mass-market brand in 27 years to earn the title last year.
2017 is a year to remember as Kia has received more J.D. Power U.S. Initial Quality awards than any other brand in 2017.
J.D. Power 2017 U.S. Initial Quality StudySM (IQS)
Problems per 100 Vehicles (PP100) • Lower Score = Higher Quality
Other models ranked in the segment (in alphabetical order): Chevrolet Volt, Ford Focus, Honda Civic, Mazda MAZDA3, MINI Clubman, Nissan LEAF, Subaru Impreza, Subaru WRX, Toyota Prius, Volkswagen Beetle, and Volkswagen Golf.
The Cerato K3, Kia's small car entry, receives its first-ever IQS award in 2017 in the Compact Car segment with a score of 75 PP100. The Cerato K3 improves by 11 PP100 from 2016, with its largest gains coming from the Exterior and Features/Controls/Displays (FCD) categories.
Other models ranked in the segment (in alphabetical order): Chevrolet Trax, Honda HR-V, Jeep Compass, Jeep Renegade, Mazda CX-3, Mitsubishi Outlander Sport, Nissan JUKE, and Subaru Crosstrek.
The Kia Niro is one of three all-new or redesigned models to receive a segment award in the 2017 IQS (Kia Cadenza and Chrysler Pacifica). The Niro
(76 PP100) outperforms the Small SUV segment
average (106 PP100) by a significant 30 PP100
Other models ranked in the segment (in alphabetical order): Chevrolet Traverse, Dodge Durango, Dodge Journey, GMC Acadia, Honda Pilot, Jeep Grand Cherokee, Nissan Murano, Nissan Pathfinder, Subaru Outback, and Toyota 4Runner.
The Sorento (65 PP100) receives its second IQS segment award in three years. It outperforms the Midsize SUV average (95 PP100) in all eight problem categories. The Sorento has the fewest problems within the segment in all four major problem types: Squeaks/Rattles/Abnormal Noises, Difficult to Use (DTU), Broken/Not Working (NW), and Worn/Damaged.
J.D. Power is a global marketing information services company that provides performance improvement, social media, and customer satisfaction insights and solutions, primarily in the automotive world.
About the Study: The 2017 U.S. Initial Quality Study examines problems experienced by new vehicle owners during first 90 days of ownership. Initial quality is determined by the number of problems experienced per 100 vehicles with a lower score reflecting higher quality.
The Special Power Report • Published by J.D. Power • Published June 2017
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